Addressing social issues
As a good corporate citizen, Daiwa Securities Group believes that it is important for us to continue to work together with local communities to pursue sustainable development in cooperation with NPOs and NGOs.
Respect for human rights
Daiwa Securities Group states in its corporate principles that “the Group will strive to maintain a high sense of morality and duty, endeavoring to continue contributing to the sustainable growth of the societies in which we operate.” To improve a corporate culture based on respect for human rights, we are strengthening our efforts to educate and enlighten our employees about human rights.
We thereforesupport and respect the Universal Declaration of Human Rights, the OECD Guidelines for Multinational Enterprises, ISO26000, the United Nations Guiding Principles on Business and Human Rights, and international standards on human rights, such as the Act on the Promotion of Human Rights Education and Human Rights Awateness-Raising.We have also joined the United Nations Global Compact.
Providing Quality Service to Customers
Daiwa Securities Group understands that customer trust is the foundation of our business. Based on the idea of the Customer First Principle, we always try to provide services that deliver genuine customer satisfaction.
We have also adopted the idea of hospitality to enhance our existing concept of customer service. We aim to provide customer service that gives the most satisfaction to customers.
Supply Chain Management
Daiwa Securities Group takes appropriate measures to address ESG issues in the supply chain including suppliers, investment targets, and underwriters.
Engagement with Shareholders and Investors
Daiwa Securities Group strives to provide shareholders and investors with improved communications and information that are easy to understand, with the aim of building better relationships with them.
Creating a rewarding workplace
Daiwa Securities Group believes that maximizing the motivation of each employee will lead to higher customer satisfaction and ultimately higher shareholder value. We are implementing various measures with the aim of being a company where each employee feels rewarding and who can feel more proud of being a member of the Group, including their families and related parties.