Human Resource Development and Skill Enhancement
Approaches and Policy
The source of Daiwa Securities Group's competitiveness lies in our human assets (human capital). In the ever-changing business environment, individual employees are required to think what they as professionals need for the improvement of their performance and development of their careers and continue to learn autonomously. In business today where diversity directly links to competitiveness, a learning style in which everyone learns the same subject no longer works. Therefore, in order to provide learning optimized for each individual in addition to existing mandatory programs and elective programs, we introduced new e-learning programs for all employees in the second half of FY2023. Out of about 14,000 courses, employees can choose courses providing the up-to-date knowledge and skills they need, anytime, anywhere. For the creation of a culture and awareness of learning, the new e-learning links to and works with one-on-one meetings and the Talent Management System, so that the Company or superiors can encourage employees to learn appropriate subjects.
Education and Training System
Daiwa Securities Group offers both mandatory and elective programs to encourage each employee to realize his or her autonomous career development. Defined as part of duties, the mandatory programs are designed to help employees acquire the skills and knowledge necessary for their current work, while the elective programs aim to help them acquire elements required for their future careers. Frontline departments and the relevant human resources division work together to provide training programs tailored to the needs of each division, enabling employees to acquire more practical skills.
We are also working on developing digital IT personnel by introducing the "Digital IT Master Certification System," for developing human resources that can leverage digital technologies to create innovation within our business, and setting up Daiwa Digital College to improve the IT skills of all employees.
Average hours of mandatory and career development education per employee | 56.4 hours |
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Cost for the Group's educational investment: | ¥21.6 billion |
Cost per employee | ¥171,000 |
Training for Young Employees (Daiwa Basic Program for employees in the first and second year of employment; Q-Road for those in the third to fifth year of employment)
Each headquarters defines the image of the employee to be achieved after five years of employment, and the skill set and standards required to achieve that image, based on which each headquarters implements a five-year training program that includes both input- and output-type training. When revision is necessary in line with business strategies, relevant divisions cooperate each other to review the content of the programs. Daiwa Securities Group believes that training new employees receive immediately after joining the company is the most critical and therefore the Group offers a wide range of training programs to new employees. We offer a full range of programs, from education for fostering the high ethical standards and professional mindset required of employees of our group, to specialized training that will enable them to quickly become a competent resource at their respective workplaces.
Elective Programs
We have introduced and provided skills training and Udemy Business as elective programs.
Skills training has our original contents that allow employees to acquire skills related to securities business, such as finance and accounting, via e-learning and online courses.
As for IT, communication, leadership and other business skills, employees can use Udemy Business to choose courses to gain practical and up-to-date knowledge, from about 14,000 courses on offer, according to their challenges and intended career path.
We aim to nurture a culture in which individual employees autonomously continue to learn as they choose what they want to learn according to their challenges and intended career path by taking elective programs.
Development of Next-Generation Leaders
The Daiwa Leadership Program is a two-and-a-half-month training program for developing next-generation leaders. Developed in cooperation with an external educational institution, the program is offered in an MBA-course format, taught by leading lecturers from outside the company. Participants systematically learn management theory through discussions with the lecturers and peers, and acquire practical knowledge and know-how. At the end of the training, participants make a presentation to our management team to output what they have learned. The program also serves as a good opportunity for group-wide networking among participants selected from each company in the Group.
Supporting Employees Trying to Earn Credentials
With the aim of offering high-quality solution proposals in response to diversifying customer needs, we provide support for the acquisition by our employees of Certified Financial Planner (CFP®) and Certified Member Analyst (CMA) qualifications, which are closely related to securities business, subsidizing test-preparation courses and tests and supporting exchanges in the internal community. Consequently, the number of employees with CFP®, which is highly compatible with our "asset management-type business" and is a globally recognized hallmark of professional FP, has surpassed 1,000 for the first time among Japanese companies and organizations, making us the organization with the largest number of CFP®s among financial institutions. In addition, we support our employees in acquiring over 100 different certifications in IT, language, professional services, and other fields so that they can develop a high level of expertise and apply it to their respective jobs.
Number of persons earning CFP® certifications: | 1,570 people |
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Number of Certified Member Analyst of the Securities Analysts Association of Japan (CMA)®: | 1,553 people |
Initiatives for Autonomous Career Development
In order to nurture employees with a mindset that allows them to grow and develop themselves toward their next goals while working diligently on the tasks at hand, the Group encourages autonomous career development and creates an environment that maximizes employee performance.
Career Design Book
To support the career design of each and every employee, the Group posts "Career Design Book" on the internal portal site, making it available to all employees. The Book showcases a variety of career paths and career tracks, and describes various personnel systems, and education/training programs, as well as benefit programs.
Daiwa Securities Group Introduction Website
This site introduces the businesses and culture of Daiwa Securities Group companies and their departments, and visually presents the employee image and skill requirements.
Self-Assessment System
We have established a self-assessment system as an opportunity for employees to talk about their careers with their superiors and convey to the Human Resources Department their needs. This system enables employees to share their career vision, strengths, and challenges with their supervisors at one-on-one meetings and communicate to the human resources department their degree of satisfaction with their jobs and also their opinions on the personnel and training systems, the workplace environment, and other matters.
In FY2023 we introduced the Talent Management System that allows the real-time visualization of the ideas, thoughts, skill levels, etc. of individual employees. Information input and updated in one-one-one meetings between employees and their superiors can be managed and taken over on an individual basis, so that even newly appointed immediate supervisors can share and develop career visions based on the information.
Intra-Group Job Posting System
We have instituted a system of intragroup job postings to help employees with skills and the desire to realize their potential to open new career paths.
Evaluation System
To ensure that all employees can continue working with a high level of motivation, it is important to have a fair and convincing evaluation system. For this reason, Daiwa Securities Group has implemented a multifaceted evaluation system for managers whereby subordinates conduct evaluation. This involves subordinates assessing each manager's job performance in carrying out daily duties and the results being fed back to the manager. The scheme aims to help managers to identify their challenges and improve their managerial skills through training programs and other means, thereby improving our overall productivity. The multifaceted evaluation system covers and evaluates all managers, including executives, the heads of departments, offices, and sales branches, and section chiefs.
In FY2023 we introduced the Talent Management System that allows the real-time visualization of the ideas, thoughts, skill levels, half-year goals, etc. of individual employees. Information input and updated in one-one-one meetings between employees and their superiors can be taken over on an individual basis, so that even newly appointed immediate supervisors can share and develop career visions and goal management based on the information.
Regarding the evaluation of employees, we conduct comprehensive evaluations that take their compliance-related performance into account. In addition, we endeavor to create a personnel evaluation system that motivates all employees, regardless of years they are with us, whether they are young, middle of career, or experienced veterans, to take on the challenges of the next stage of their careers and to work in positions with greater responsibilities. In evaluating employees, we focus mainly on whether, in light of their respective abilities, roles, and responsibilities, they are always changing and continuing to grow in their performance, contribution, and the achievement of the Medium-term Management Plan. Even while on childcare leave, employees are still eligible for promotions as we properly evaluate their contributions to date.